Local Technical Support in Iwakuni.
Practical support for personal computers, gaming systems, home offices, and local technology issues — alongside MacKinnonTech's primary work as a web development studio.
PC Repair
Diagnostics, virus and malware removal, performance optimization, and hardware installation.
PC Deep Cleaning
Internal dust removal and, where needed, CPU thermal paste replacement.
PC Upgrades
RAM, storage, GPU, and other hardware upgrades installed and tested.
Custom PC Builds
Gaming, workstation, and home-office builds — assembled, tuned, and tested.
Home Lab Setup
Home networking, NAS, and self-hosted service setup.
Local IT Support
Wi-Fi, printer, and everyday device troubleshooting, on-site or remote.
A clear process, explained up front.
Good to know before you drop off a device
- Drop-off process: all PC services are drop-off only — no on-site PC repair visits.
- Service area: Iwakuni, Japan and the surrounding local area.
- Diagnostic process: a $40 diagnostic identifies the problem before any repair work begins.
- Estimate approval: you review and approve an estimate or maximum authorized amount before chargeable repair work proceeds.
- Parts policy: parts are not included unless specifically listed in your estimate.
- Data & passwords: back up important data beforehand when possible. Only the access needed for the approved work is requested — never submit passwords through this form.
- Turnaround: timeframes are estimates unless a specific date is confirmed in writing.
- Payment: confirmed with you directly at the time of service.
- Limitations: MacKinnonTech does not guarantee data recovery or permanent malware removal — see the full terms below.
- Warranty: coverage differs by service type.
- Authorization: you confirm you own the device (or have the owner's permission) before service begins.
Full detail is in the PC Repair Terms & Repair Authorization and Warranty & Service Guarantee Policy.
Tell me about your device.
This form is for PC and local tech service requests — separate from MacKinnonTech's web development project form.
Do not submit passwords, authentication codes, or other sensitive personal information through this form or Facebook Messenger.
Need a business website instead?
MacKinnonTech is primarily a web development and digital engineering studio — custom websites, web applications, and digital systems for businesses.